BitMEX Open to customers who were previously banned from using the platform can request a refund

What happened to BitMEX ?

One of the industry's most reputable cryptocurrency derivatives trading platforms officially ceased offering exchange services on September 23 at 04:00 UTC after operating for 11 years since being founded in 2014 by Arthur Hayes, Ben Delo and Samuel Reed.

Despite the closure of trading services, accounting and withdrawal systems are still operational so that customers can make their remaining deposits.

Why is a man who's been banned from working even withdrawn?

As of September 24, BitMEX users in 6 countries/territories that were previously classified as restricted areas, namely the United States, Canada, Hong Kong SAR, Burma, Seychelles and Myanmar have been able to access our identity verification system ( KYC ) and withdraw funds from their accounts.

Note for users in Myanmar: Although you were previously blocked from trading permanently, you can now log in with your original details and submit a request to withdraw funds immediately by opening this exception is only available for refunds after closing the trade, not reopening it.

Is there anything you haven't done yet?

Users in Cuba, Iran, North Korea and the Russian-occupied territories of Ukraine remain restricted by privacy laws; however, there are exceptions to be considered for cases such as

• Iranian citizens residing abroad and not registered in the United States, United Nations or European Union may submit a request with proof of address.
• Russians residing in the European Union or Switzerland can apply with supporting documents such as a utility bill, bank statement or official documentation.

All withdrawals are still under regulatory review.

What the user should be aware of

• Do not deposit money into BitMEX again because the system does not give credit to deposits that have already come in
• The withdrawal has a minimum asset type and network fee.
• Money remaining in the system may be charged an account fee as the closing process proceeds
• If you do not have an account, please contact BitMEX Support.

== sync, corrected by elderman == @elder_man

BitMEX is a cryptocurrency exchange that has become the industry's main trading product. A16z was once said to be "one of the largest crypto exchanges". As of 2016, the worldwide cryptocurrency market had a trading volume of $86.2 trillion.

In law, the company pleaded guilty to violating the U.S. Bank Secrecy Act in 2024 and paid a $100 million fine before President Donald Trump commuted the sentences of all three founders in March 2025.

If you've ever had an BitMEX account, it should be checked and withdrawn promptly.