The New York PSC is investigating AI deliveries to 12 consumer electronics companies.

The New York City Board of Public Utilities has begun an investigation into the use of artificial intelligence in 12 public utility companies.

What is this?

The New York Board of Public Utilities, which is the governing body for public utilities in New York, opened an inspection process numbered 26-M-0552 and issued a formal order on September 17, 2026 to investigate the use of artificial intelligence and internal control measures by 12 electricity, gas and water utility companies.

Companies under scrutiny include Central Hudson, Con Edison, Liberty Utilities, the electric and gas utility of New York City, a subsidiary of National Grid and National

What companies aim to do is submit their AI use cases, along with related policies, procedures and protocols within 60 days of the order. The orders trigger a 60-day submission deadline but don't specify any specific calendar dates.

Why is this important?

Electricity, gas and water are basic services that affect how we live and do business. When AI is incorporated into public utilities, regulatory agencies care about how those technologies are deployed, what policies exist to certify them, and what risk controls are in place.

This mandate not only asks whether the company has an AI system, but also requires companies to submit information about real-world use cases including related policies, procedures and protocols in order to provide visibility into both technology and internal processes.

Internal controls are the mechanisms a company uses to monitor system usage, such as data accuracy, security of user information, decisions that may affect operations and retrospective audit.

Who's to blame?

Those who could be indirectly impacted include New York City's electricity, gas and water consumers, businesses that rely on public utilities, and technology policy watchers because this audit will provide insight into how the 12 targeted utility companies are using AI to control their usage.

The 60-day period after the order is an important detail, although the order does not specify a specific calendar expiration date, but those involved must follow the conditions stated in the order as it forms the basis of the verification process.

How should the general reader view this?

This is an example of technology oversight regulation in the basic services sector. The ordinance specifies mainly monitoring and reporting. What should be known is that a target company must submit AI use cases and related documents to regulatory agencies, while other details will follow the review process specified in the order.